Crystle is often the first point of contact for American Mensa, welcoming guests to the office, answering the phones, and responding to email inquiries.
She also processes as many as 150 pieces of undeliverable mail each week, checking the database and contacting members for their new information. Crystle handles reinstatements, renewals, and requests from rejoining members and qualified candidates. She also maintains working relationships with other national Mensas and assists the Membership Director with administrative tasks and special projects.
Crystle first joined the National Office in July 2018, moving to her current position in August 2019.